Right to erasure: You can request that we delete your data when it is no longer necessary for the processing, you withdraw your consent, the processing is unlawful, or there is a legal obligation to do so. We will assess the case and apply the law.
Legal Warning & Privacity
Object
Through this “Legal Information”, Siban Peosa, S.A. wants to communicate to the users of its website, the personal data protection policy carried out, thus complying with the information principles established by Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (hereinafter RGPD), Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter LOPD), and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter LSSI) recognizes all users (interested parties).
Identification Data
In compliance with the provisions of Art. 10 of Law 34/2002, of July 11, on information society services and electronic commerce, the following data is reported:
Data of the Data Controller
Website owner: Siban Peosa, S.A.
I.F.: A-95587663.
Registered office: Pol. Ind. EL ABRA Plot 1.4.3. 48500. Gallarta-Abanto and Ciervana (Bizkaia).
Email: lopd@siban.com
Telephone: 944.375.000
Registration data: Document 1/2009/18,614.0 Volume: 5089 Folio:41 Sheet: BI-55681
Data Protection: HR lopd@siban.com)
Personal data protection
1. What personal data do we process? –data categories.
The Entity collects personal data through this Website:
- When I sent a message (“Contact” form) or information through the existing contact addresses on the Web.
- In an automated manner, through the use of cookies or similar technologies: you can find more information in our Cookies Policy.
This Website allows you to provide, among others, the following personal data:
- Your first and last name and contact information (telephone numbers and email)
- Preferences and information about the products and/or services you are interested in.
The data requested is considered necessary for the management and provision of the services offered by our Company, to respond to your queries and requests, and to administer the commercial relationship that may be established, so that we could not provide you with our products and/or services (or optimal), if certain personal data (e.g., identification and contact data) are not provided at each of the contact addresses established for this purpose.
2. How do we use your personal data? – Purposes of the treatment.
We will process the personal data we collect to:
- Respond to and manage your requests and requests (e.g., information about our products, attention to queries).
- Respond to your questions or suggestions.
- Carry out service monitoring activities (satisfaction surveys).
- Comply with the legal obligations associated with the provision of our products (guarantees), respond to information requests in the case of legal proceedings or requirements from administrative authorities or other third parties, to protect your interests, ours or those of third parties.
- Operate this Website, personalize your experience and understand how this Website is used and how we can improve it.
3. Under what legal bases do we process your personal data? – Legitimation of the Treatment.
- When the processing is necessary for the performance of a contract or contracts to which it is a party or the data is necessary within the framework of a pre-contractual relationship. These contracts could include, for example, when the data of the interested party have been obtained in the context of the management of one of our services/products, and are necessary for their processing (e.g., preparation of offers, billing for services, communications, etc.).
- When the use of your personal data is necessary for the satisfaction of our legitimate interests and we have ensured that your personal data and your rights in relation to it are protected. For example, we may rely on this legal basis when we use your personal data to: understand and improve our products and services; manage and enhance our relationship with you and operate our company; help identify which information, products, and services might interest you, and to send or display information about these products or services; ensure that our products and services are provided in accordance with the law and the applicable terms and conditions; and when necessary to protect or defend our rights or property or those of third parties, or to detect, prevent, or address issues of fraud, industrial security, protection, or privacy.
- When the processing of data is necessary to comply with the applicable regulations in force at any given time related to our activities, including those concerning the marketing of products and services, product safety, etc.
- When we consider it necessary to process your personal data to fulfill a legal or regulatory obligation (e.g., tax, labor, etc.).
- When we have your consent, for example, to collect technical information such as cookie data and similar technologies as described in the Cookie Policy, to use such data to send you informational communications by email, etc. If we rely on consent to process your personal data, you have the right to withdraw that consent at any time.
4. Data Retention Period – Duration of Data Storage.
We will retain your personal data in a way that allows us to identify you for as long as necessary to fulfill the stated purposes and comply with our legal obligations. In general, this purpose includes the following situations:
- Your personal data is reasonably necessary to provide you with the services/products you have requested (e.g., while you are a client, warranty periods, etc.).
- Your personal data is reasonably necessary to protect and defend ourselves against claims (generally during the statute of limitations period for exercising such actions).
- When we are obligated to retain your personal data under applicable current regulations (e.g., tax regulations, etc.).
Siban Peosa, S.A. will proceed to delete the collected data when it is no longer necessary or relevant for the purpose for which it was collected or recorded. In the event that the collected data is to be used for a purpose different from that for which it was originally collected, the data subjects will be informed, and their prior consent will be obtained for such processing.
5. With whom do we share your personal data? – Data Disclosure
Your personal data may be disclosed by Siban Peosa, S.A. to:
- Other companies within the group, when strictly necessary for the provision of the services and/or products requested by the data subject/client, such as Siban Asistencia Industrial, S.L. or Siban Innobelting, S.L.
- Other entities or professionals in the sector with whom our Entity collaborates, when strictly necessary for the provision of the services and/or products requested by the data subject/client (specialized technicians in materials, laboratories, etc.). You can obtain additional information about the companies/professionals that collaborate with our entity by requesting it at lopd@siban.com.
- Public bodies, courts, regulators, and other administrative authorities, when we consider it necessary to comply with a legal or regulatory obligation, or otherwise to protect ourselves from claims against us or third parties, or the safety of individuals, as well as to prevent or otherwise combat fraud or for security or protection reasons.
n such cases, we will ensure that your data is used for purposes consistent with this Privacy Policy, and the corresponding contracts or clauses for data processing will be signed, applying the same or similar security measures as those implemented by Siban Peosa, S.A.
Your Rights
Users of the website “https://www.siban.com/” may exercise their data protection rights at any time, which include:
- Right of access: You can ask the Entity if it is processing your data and in what way.
- Right of rectification: You can request us to update your personal data if it is incorrect, and delete it if you wish.
- Right to restriction of processing: In this case, your data will only be retained by the Entity for the exercise or defense of claims.
- Right to object: After your request to object to processing, the Entity will stop processing the data as you indicate, unless there are overriding legitimate reasons or the exercise or defense of possible claims requires continued processing.
- Right to data portability: If you want your data to be processed by another Entity, data portability to the new responsible party will be provided.
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Likewise, if you have consented to receiving informational communications from Siban Peosa, S.A., you may withdraw your consent at any time.
If you no longer wish to receive informational communications or want to exercise any of the above rights against Siban Peosa, S.A., please send a written request indicating your full name, along with a copy of your ID or a similar identification document, and specify the right you wish to exercise over your personal data by using the following means:
- Email: lopd@siban.com
- Postal mail: Ref. LOPD. Siban Peosa, S.A. Pol. Ind. EL ABRA Parcela 1.4.3. 48500. Gallarta – Abanto y Ciervana (Bizkaia).
If you have any questions about how to exercise your rights, you can contact the phone number 944.375.000.
To unsubscribe from informational electronic communications, you may directly contact the email address lopd@siban.com to request cancellation, or use the link included in each communication you receive.
On the website of the Data Protection Agency (www.aepd.es), you can find additional information about the content of the rights and forms to exercise them. Likewise, if the data subject considers that we have not processed their personal data in accordance with the regulations, they may file a complaint with the Spanish Data Protection Agency (www.agpd.es).
Collection and Quality of Data
The user of the website “https://www.siban.com/” will be solely responsible for the truthfulness and accuracy of the data provided, with Siban Peosa, S.A. acting in good faith as a mere service provider. In the event that false data or data of third parties is provided without their consent, Siban Peosa, S.A. reserves the right to immediately destroy such data in order to protect the rights of the data subject or subjects.
In compliance with the principle of data quality, as expressed in Article 5 of the GDPR, the user agrees to provide true, accurate, complete, and up-to-date data that truthfully reflects their situation.
Likewise, the user agrees not to provide personal data relating to third parties through the forms available on this website.
In any case, the use of the website by individuals under 14 years of age is prohibited. Consequently, the user responsibly declares and guarantees that they are at least of that age.
Intellectual and Industrial Property
The contents, images, and logos displayed on the pages are the property of Siban Peosa, S.A. Their use, transfer, or reproduction—whether partial or total—is prohibited, even if the source is mentioned, without prior authorization.
The User agrees to respect the industrial property rights of Siban Peosa, S.A. The use of or access to the website does not grant any rights over the trademarks, trade names, or any other distinctive signs used on it.
The contents accessed through this site are the property of Siban Peosa, S.A., and none of the exploitation rights that exist or may exist over such contents are transferred to the user beyond what is strictly necessary for the correct use of the website and its services.
Total or partial reproduction of the contents of this website, as well as their modification and/or distribution without citing the source or obtaining prior authorization, is prohibited.
Se prohíbe la reproducción total o parcial de los contenidos de este sitio Web, así como su modificación y/o distribución sin citar su origen o solicitar previamente autorización.
Security Measures
Siban Peosa, S.A. commits to maintaining the confidentiality of personal data and its obligation to safeguard it, adopting all technical and organizational measures necessary to guarantee the security of personal data and prevent its alteration, loss, unauthorized processing, or access, taking into account the state of technology, the nature of the stored data, and the risks involved, all in accordance with Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018, and other applicable data protection regulations.
Liability
Siban Peosa, S.A. makes every effort to avoid errors in the website’s content but does not guarantee or assume responsibility for possible errors on the website. Accordingly, our entity excludes any liability for damages of any nature potentially caused by interruptions or lack of availability of access to the website; privacy and security in the use of the website by the User; unauthorized access by third parties; or the accuracy, completeness, and timely updating of the website content.
Furthermore, Siban Peosa, S.A. rejects any liability arising from the misuse of the content on these pages and reserves the right to update, delete, impose limitations, or restrict access to such content at any time, temporarily or permanently.
Siban Peosa, S.A. may remove illegal or allegedly illegal content from the Website without prior notice.
Cookies
This Website may contain links to third-party websites, which are outside our control and not covered by this Privacy Policy. If you access third-party websites through these links, their operators may collect your data for use according to their privacy policies, which may differ from ours.
Siban Peosa, S.A. assumes no responsibility for the content, information, or services that may appear on such sites, which are purely informative and do not imply any relationship between Siban Peosa, S.A. and the owners of such content or sites.
Additionally, Siban Peosa, S.A. strictly prohibits the use of links directed to our website without prior consent. Siban Peosa, S.A. is not responsible for the content of websites that include links to our website.
This Website may also offer the option to share or follow information about the Entity, the Website, or products/services offered through social media functionalities (such as YouTube).
This feature is provided to generate interest among social media users in the Website and to allow sharing and tracking of opinions, news, and recommendations about the Website with contacts. Please note that if you share information on a social network, such information may be collected by the service provider and made public, even through automated mechanisms.
Therefore, you should carefully read the privacy policy or similar of any website or social network you access or share information with to fully understand the consequences.
International Transfers of Your Personal Data
The processing of personal data is carried out exclusively within the European Union; international transfers of data (outside the European Union) are not planned. In any case, if occasional international transfers of personal data outside the European Union occur, they will be carried out under Article 49 of Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data.
Updates to This Privacy Policy
Siban Peosa, S.A. reserves the right to modify this Privacy Policy in accordance with the applicable legislation at any given time, with effect from the date of publication of such modification. If we make significant changes in how we use your personal data, we will prominently notify you on this website or contact you directly. If you do not agree with these changes, please do not continue using this website.
Applicable Law and Jurisdiction
For the resolution of all disputes or issues related to this website or the activities carried out on it, Spanish law shall apply, to which the parties expressly submit, with the Courts and Tribunals of Bilbao being competent for the resolution of all conflicts arising from or related to its use.